CURRENT ORDER DELAYS
Dear Valued Customers,
We hope this message finds you well. We would like to extend our gratitude for your continued support and patience during this busy period. Following our recent return from our holiday break on February 19th, we are currently experiencing a high volume of orders. Please be assured that our team is working diligently to process all orders as quickly as possible, with priority given to those placed earliest.
We understand the importance of timely deliveries and are committed to ensuring that you receive your parcel. To manage expectations, we kindly remind you that our orders are processed in the sequence they were received. Given the current backlog, processing times may be longer than usual.
Your trust in us is highly valued, and we wish to offer our sincerest assurances that your order is on its way. Additionally, we stand by our commitment to customer satisfaction with a 60-day guarantee. Should there be no update on your provided tracking number within 60 days, we will issue a full store credit refund as our promise to you.
We appreciate your understanding and cooperation during this time. Rest assured, our team is making every effort to ensure that your order is prepared, packaged, and dispatched with the utmost care and efficiency.
Thank you once again for your cooperation.
To provide you with a glimpse of our ongoing efforts, we have prepared a video showcasing our team in action as we work on fulfilling your orders: